Terms and Conditions

Effective Date: June 12, 2025
Legal Entity: I-MAZE I INC

Please read these Terms and Conditions (“Terms”) carefully before using our website, services, or engaging in any telehealth consultation or durable medical equipment (DME) request facilitated by I-MAZE I INC (“Company,” “we,” “us,” or “our”). By accessing or using our website or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not access or use our platform.

1. Telehealth and Medical Services Disclaimer

I-MAZE I INC is a technology and administrative services company that facilitates access to licensed medical providers for consultations relating to pain care and durable medical equipment (DME). We do not provide medical care or pharmacy services directly. Any diagnosis, treatment, or prescription that results from a consultation is the sole responsibility of the licensed healthcare provider rendering care.

You acknowledge that:

You are engaging in a telehealth consultation with a licensed medical professional and that this interaction may result in a prescription.
You must be a resident of the U.S. state you select for the consultation. Misrepresentation of your residency may result in termination of services.
All consultations are cash-based. Insurance is not billed for the telehealth service itself.
We do not guarantee insurance coverage or reimbursement for any recommended or prescribed treatment, product, or DME, even if such products are commonly reimbursed by insurance.

2. Durable Medical Equipment (DME) Disclaimer

DME recommendations or prescriptions may be made by the provider based on clinical appropriateness. You acknowledge that:

DME is a highly regulated and complex area, and coverage or reimbursement varies by insurer, state, and plan.
I-MAZE I INC does not guarantee that any DME prescribed will be covered by your insurance provider.
You are responsible for verifying your insurance coverage directly with your insurer.
The fulfillment and distribution of any DME is conducted by third-party suppliers or pharmacies and not by I-MAZE I INC. We are not liable for delays, quality issues, product defects, or denials of coverage relating to DME.

3. Pharmacy and Referral Disclaimer

Medical providers on our platform may recommend a specific pharmacy to fill your prescription for convenience or familiarity. However:

You are under no obligation to use any particular pharmacy. You have the right to choose any pharmacy to fill your prescription.
In some instances, the referring medical provider may have a business or ownership interest in the recommended pharmacy. This relationship will be disclosed where required by law.
The Company does not compensate providers for referrals, and no financial incentives are provided by I-MAZE I INC for recommending any pharmacy or product.

By using the platform, you agree that I-MAZE I INC:

Does not control or influence the clinical judgment of the providers.
Is not liable under federal or state anti-kickback, Stark Law, or referral statutes related to provider-pharmacy relationships, as your freedom to choose any pharmacy is maintained and no inducements are provided.
Operates in a technology facilitation capacity, and all care decisions are made solely by licensed professionals.

4. User Responsibilities

You agree that:

You will provide accurate and complete information to our platform and the medical professionals you consult.
You are at least 18 years of age or the legal age of majority in your state of residence.
You will not misrepresent your state of residence, insurance status, or health condition.
You understand that telehealth consultations are not a replacement for in-person examinations or emergency care.
You will use the services for lawful and personal use only.

5. Limitation of Liability

To the fullest extent permitted by law, I-MAZE I INC disclaims any liability for:

Medical malpractice or negligence committed by third-party licensed providers.
Errors, delays, or omissions in the processing or delivery of DME or prescriptions.
Any insurance claims, coverage decisions, or denials by your health plan.
Any indirect, incidental, consequential, or punitive damages arising from your use of the platform.

6. Intellectual Property

All content on this website, including but not limited to logos, text, design, images, and code, is the property of I-MAZE I INC and protected under intellectual property laws. You may not copy, modify, or reproduce any part of this site without express written consent.

7. Modifications

We reserve the right to modify these Terms at any time without notice. Any changes will be posted on this page with a revised effective date. Continued use of the site constitutes your agreement to the modified Terms.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws rules. Any disputes arising from or relating to these Terms shall be resolved exclusively in the courts located in Palm Beach, Florida.